These minimum purchase amounts apply to all products except luggage
Warranty
Lifetime warranty policy
After-Sale Service
24/7 support
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FREQUENTLY ASKED QUESTIONS
How do I place my order?
• Browse from the product section. • Select the item you want and add to cart. • Checkout and pay via selected payment method. • An automatic confirmation will be sent via email once order is successfully placed and received by our team.
How do I change the contact details of my order?
If you wish to change your provided contact details, please do reach us through the website’s live chat or email us at customerservice@urbanize.com.ph, or you can also contact us through (02) 8921 9493
How do I change my shipping address?
If you wish to change your provided contact details, please do reach us through the website’s live chat or email us at customerservice@urbanize.com.ph, or you can also contact us through (02) 8921 9493
How do I request for an invoice?
It is in our procedure to have the physical invoice attached to your order before shipping it out. Upon receiving the product, the invoice is provided already.
