1. How do I place my order?

    • Browse from the product section.
    • Select the item you want, and add to cart.
    • Checkout and pay via selected payment method.
    • An automatic confirmation will be sent via email once order is successfully placed and received by our team.

2. What are the available payment methods?

    • Credit Card (Mastercard/Visa) For payments made using a credit card, automatic verification will be sent to your email and/or SMS once payment has been received by the merchant.
    • GCash For payments made using a GCash, automatic verification will be sent to you once payment has been received by merchant.
    • Bank Transfer:
      • Bank: BDO
      • Account Name: United Limsun International Trading Corporation
      • Account Number: 0065-8004-7193

For payments made thru bank transfer, email a clear proof of payment to payment@urbanize.com.ph within 48 hours from date of order. Otherwise, your order will be voided.

Make sure to provide the following details for bank transfers: reference number, transaction date, the total amount paid, and source bank.

Follow this email subject format: Order #<space>First Name<space>Last Name

Payment verification will be sent (within 1-2 banking days) to your email once our team confirms the payment.

3. When will I receive my order?

    • NCR – Next day upon payment verification (except weekends and holidays, cut-off time is 2:00pm)
    • Luzon – 5-10 days upon payment verification (except weekends and holidays)
    • Visayas & Mindanao – 7-14 days upon payment verification (except weekends and holidays)

Our website is open to accept your orders. We will continue to deliver at the soonest possible time, but there will be delays due to the enhanced community quarantine.